As a first-time renter, please complete a rental application form. An additional form will help streamline processing on our side, too, so you can start renting faster
As a first-time renter, a deposit may be required for higher-end rentals. Refundable deposit invoiced will get fully refunded once the rental equipment is returned. Some rentals may have a deposit on them, which isn't a form of stealing, just standard practice for higher-end rentals.
Our initiative aims to increase the ease with which renting can be done.
Rental requests can be made by indicating the date you want the item to arrive. During checkout, you will be notified of the costs associated with the rental periods. The return shipping label cost is incorporated into the price of rentals, and a single-item rental is made. Saving on rental costs can be achieved through multi-item rentals, which are arranged via quotes and invoiced online.
DELIVERED: Upon receipt of your rental, check to make sure all items are present and correct. Some items may come with rechargeable batteries, and it is advisable to charge them prior to using the rental. Do not keep batteries in the units until you are ready to use them, as this will keep the batteries well charged.
UPS Store: When shipping the rental back, stick the return label that was included in your rental box on the same package, drop it off at your nearest UPS Store, and send us a quick note letting us know it was shipped back so we can confirm the rental is being returned. This helps us track when the rental will be available for the next customer. The rental is available for rent when there is no “Out of Stock” or “Rented Out” note.
DEPOSIT: A refund for the unused deposit will only be processed if the item is returned. A refund process will be in place in a day or two for the payment, and we will update you with the transaction details once the payment is processed.
